Luxury Cruise Bible

Things to Know about Azamara Club Cruises

Air Add-on

Azamara offers both standard and personalized air travel options. Either way, you’ll receive economy airline tickets, a greeter at the airport, baggage handling, and ground transportation to the ship (or your pre-/post-cruise hotel arranged by Azamara). Personalized air options are available for a fee of $50 per person for domestic flights and $75 per person for international. Utilize this service if you’d like Azamara to book you into a premium cabin, wish to fly on a specific carrier and/or flight, or wish to fly in early or depart late. Reach out to the Personal Air Call Center at 1-800-636-2440 or e-mail azamarapersonalizedair@celebrity.com

Alcohol Policies

Guests are prohibited from bringing their own beer or hard liquor onboard. You may, however, bring your own wine (limited to two bottles per stateroom). If the wine is consumed in a public area of the ship—such as the restaurant or lounge—then a $25 corkage fee will be charged. Any wine purchased or received as a gift from the ship’s Bon Voyage Gift selection will not be charged a corkage fee, even if consumed in a public area of the ship. Alcoholic beverages that have been purchased in a port of call will be stored onboard until the final day of sailing, unless it is a bottle of wine that the guest wishes to consume onboard while paying the corkage fee.

All-Inclusive Policy

Azamara Cruises is not all-inclusive. You’ll pay extra for alcoholic beverages, soda, spa treatments, shore excursions, and anything not specifically outlined in Azamara’s cruise fare policy.

Beauty Salon

A hair salon is part of the spa onboard both Azamara ships. Stop by to make an appointment for a haircut or style, or to have your nails done.

Bon Voyage Gifts

If you’re looking for a bon voyage gift, you may select from wines and spirits to flowers to casino credits. Special birthday and anniversary packages are also available. Call the Special Services Department at (800) 242-6374.

Butler / Concierge Service

One of the big draws for Azamara is the fact that it offers all guests complimentary butler service, no matter which cabin category they book. Your butler will…

• Provide a “wake-up” cup of coffee or tea in the morning before breakfast
• Offer afternoon tea service
• Deliver afternoon savories between 5 and 6 p.m. each evening
• Shine your shoes
• Freshen your fruit bowl
• Pack and unpack your suitcase, if desired
• Pick up and deliver your laundry
• Stock the mini-bar with your favorite brands
• Make your dinner reservations for specialty restaurants Prime C and Aqualina
• Provide shore excursion reservation assistance

Cancellation Policies

Certain penalties are applicable when cancelling your cruise, but they are entirely dependant on how far in advance you cancel and what length of cruise you had initially booked for.
1 – 5 nights—you will not be charged a cancellation fee if you cancel more than 60 days in advance;
6 – 8+ nights—you will need to cancel within 70 days to avert paying the cancellation fee;
Holiday sailings require cancellation in writing at least 80 days in advance.

Cash / Credit Cards / Foreign Currency

Azamara accepts Visa, MasterCard, and American Express. There is an ATM onboard. Personal checks are not accepted.

Children’s Program

Azamara welcomes children and minors. However, there are no set children’s programs in place.

Cruise Documents

You will receive yoru cruise documents 20 to 50 days prior to embarkation.

Dining

There are numerous dining options aboard Azamara ships ranging from the main dining room, Discoveries, to two specialty restaurants: Aqualina and Prime C. There are also several casual dining areas, including the Pool Grill, Cova Café for coffees and light snacks, and Windows Café. All dining is open seating, although Aqualina and Primce C offer seatings between 6:0 and 10:00 p.m. Guests who book a stateroom receive two nights of complimentary specialty dining in Aqualina and Prime C; guests booked in a suite receive three nights of the complimentary reservations.

Disabled Guest Services

Azamara ships, with their extra wide hallways and some wheelchair accessible staterooms, are a good choice for guests with certain disabilities. The majority of the decks are accessible through automated doors for effortless access, and you will find gradual slopes at the entrances to public areas. Braille has been incorporated wherever possible for the visually impaired, and service animals are allowed to accompany them to ensure smooth sailing. For more information, contact the Access Department at (305) 539-6666 or azamaraspecial_needs@celebrity.com.

Dress Code

Resort casual is the dress code aboard Azamara ships (i.e., sportswear, skirts, pants, and dresses for women; sports clothing, golf shirts, and pants for men). Bare feet, bathing suits, tank tops, caps, and shorts are not permitted during dinner.

Electrical Outlets

All staterooms and suites are fitted with standard 110/220-volt electrical outlets.

Embarkation

Suite holders and Captain’s Club Members have their own check-in area at the cruise terminal and are entitled to priority check-in and boarding. All guests are requested to check-in online three days prior to departure or two hours prior to departure if checking in at the cruise terminal on the pier.

Fellow Passengers

Since Azamara Cruises offers two-week itineraries to unique destinations, you’ll tend to meet interesting travelers of all ages. Think professionals or active retirees.

Formal Nights

There are no formal nights aboard Azamara cruises, but guests are encouraged to dress “smart casual” at dinner.

Gentlemen Hosts / Dance Partners

Azamara does not provide dance partners.

Gratuities

Gratuities of $12.25 per guest per day will be added to your account. This amount compensates all restaurant staff as well as your butler and stateroom attendant. For passengers staying in the Sky, Royal, and Penthouse suites, an additional $4.00 gratuity is charged per passenger per day. Bar staff are credited with an 18 percent gratuity for all drinks and wines at the time of purchase.

In-Suite Bar Setup

All staterooms and suites are equipped with a full minibar. Staterooms and suites are supplied with one large bottle of water on a daily basis. Suites also receive specialty coffees and soft drinks on a daily basis. No complimentary alcoholic beverages are supplied in suites or staterooms.

In-Suite Safe

Safes can be found in both suites and staterooms. In suites the safe is located inside the closet, and in the staterooms the safe is either in the closet or behind the desk mirror.

In-Suite Television

Each suite and stateroom in equipped with a 23-inch plasma television.

In-Suite Toiletries

Each suite and stateroom is furnished with Elemis bathroom products.

Laundry, Pressing, and Dry Cleaning

Laundry, pressing, and dry cleaning services are available for a per piece fee. There are also self-service laundry facilities onboard both ships: $2 per load for the washing machine and $2 per load for the dryer.

Library: Books, CDs, and DVDs

An extensive library of books, CDs, and DVDs are available to guests on both ships.

Luggage Delivery Service

Guest’s luggage is delivered to their staterooms or suites upon arrival on board Azamara Cruises. Luggage is collected from guests the last night on board the cruise liner. Guests are thus requested to pack on overnight bag for their final stay on the cruise.

Luggage Restrictions

Guests who are travelling by air prior to their cruise will need to consult their airline for luggage specifications. Air travel aside, guests are entitled to bring a fair amount of luggage with them but should try to limit the number of items, and rather consolidate all their personal effects into one or two suitcases. Guests are to bear in mind that all of their luggage except an overnight bag will be collected on the night before they are due to leave the ship, so this should be planned for. All passengers luggage must be affixed with Azamara cruise luggage tags for easy identification.

Medical Facilities

Azamara cruise liners have two qualified doctors and three nurses on board.

Past Guest Program

Captain’s Club members receive additional benefits the more they sail with Azamara Cruises: Classic, after one cruise; Select, after earning five cruise credits; and Elite, after earning 10 cruise credits.

Pets

You pet may not sail with you. However, service animals are welcome on board.

Religious Services

No clergy are available on board any of Azamara Cruises sailings.

Room Service

Room service is available 24 hours a day.

Ship-to-Shore Communications

Internet, telephone, fax, and postal communications are available to guests at reasonable rates. Extensive cellular roaming is available through Cingular Cellular. The Internet café is open 24 hours a day.

Ship’s Photographer

A professional photographer is onboard both the Azamara Journey and the Azamara Quest. Call 1-866-535-2352 to learn about photography packages.

Shore Excursions

Shore excursions can be arranged online anytime up to 10 days before departure. For guests that wish to book excursions after this timeframe, they can do so when on board the ship. Shore excursions are not included in your cruise fare.

Single Supplement Policy

A limited number of staterooms are available for single occupancy at a higher cruise fare rate. Ask your travel agent to quote a fare on the itinerary of your choice.

Smoking Policy

There are two designated smoking areas that can be found on both Azamara ships, and smoking will not be tolerated anywhere else on board. You can smoke in the aft section of the Looking Glass Lounge on the port side, and on the starboard forward section of the Pool Deck. All cigarettes, cigars and tobacco must be disposed of correctly and may not under any circumstances be thrown over board.

Spa Services

Azamara’s spas offer some wonderfully relaxing treatments, including microdermabrasion hydralife facials, Elemis tri-enzyme resurfacing facial therapy, Elemis body sculpting cellulite and colon therapy, teeth whitening, and acupuncture.

Special Occasions

Would you like to get married or renew your vows aboard an Azamara ship? Call the Special Services Department at (800) 242-6374 or Azamara’s wedding planning service, The Wedding Experience, at (866) 535-2352. E-mail: celebrity@theweddingexperience.com.

Special Requests

Azamara will try to accommodate any special request. Contact the Special Services Department at (800) 242-6374.

Transfers

If you’ve booked your own air travel arrangements and pre-/post-cruise hotel accommodations, you can still purchase ground transfers from Azamara. Ask your travel agent to reserve the transfers on your behalf.

Travel Insurance

Azamara’s CruiseCare package, underwritten by Stonebridge Casualty Insurance Company, covers baggage protection, medical expenses, trip delay, trip cancellation, and emergency evacuations.